Last Updated: November 18, 2025
Look, we get it – privacy policies can be a snooze-fest. But here's the thing: when you're dealing with your financial info, you deserve to know exactly what's happening with your data. So we're gonna keep this straightforward and honest.
At Helion Vexora Accounting Solutions, we're not just accountants who happen to care about privacy. We're professionals who've built our entire practice on trust and confidentiality. After years of handling cross-border tax matters and corporate finance stuff, we've seen firsthand how critical data protection really is.
We comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and all applicable provincial privacy legislation. Your financial data isn't just protected by our policies – it's protected by law, and we take that seriously.
We're not gonna beat around the bush here. When you work with us, we need certain information to do our job properly. Here's what we typically gather:
The basics that help us know who we're working with:
This is where the real meat of our work comes in:
When you visit our website or use our client portal:
We're not collecting this stuff for fun. Every piece of information serves a specific purpose in helping you navigate your financial obligations and opportunities.
Preparing tax returns, financial statements, managing payroll, handling CRA communications, and all the day-to-day accounting work you hired us for.
Navigating international tax treaties, handling foreign income reporting, and making sure you're compliant in multiple jurisdictions.
Reaching out about deadlines, answering your questions, providing updates on your account, and keeping you in the loop about changes that affect you.
Providing CFO-level insights, business valuations, tax planning strategies, and helping you make informed financial decisions.
We'll never sell your information to third parties. Period. That's not our business model, and frankly, it goes against everything we stand for as professional accountants bound by confidentiality rules.
Security isn't just about fancy tech – though we've got that too. It's about creating layers of protection and having a team that actually gives a damn about keeping your information secure.
No system is 100% foolproof – anyone who tells you otherwise is lying. But we've invested heavily in security measures that meet or exceed industry standards. If there's ever a breach affecting your data, we'll notify you immediately and tell you exactly what happened and what we're doing about it.
We can't just delete everything the moment we're done with a tax return. There are legal requirements for how long we need to hang onto certain records.
| Type of Information | Retention Period | Why We Keep It |
|---|---|---|
| Tax returns & supporting docs | Minimum 7 years | CRA audit period requirements |
| Financial statements | 7 years | Professional standards & regulations |
| Payroll records | 6 years | Employment standards legislation |
| Corporate documents | Indefinitely (while active) | Ongoing business relationship |
| Client communications | 7 years | Professional liability protection |
| Website usage data | 2 years | Analytics and service improvement |
Once the retention period's up and there's no ongoing business need, we'll securely delete or destroy your information. But heads up – some information might be kept longer if there's an ongoing legal matter or regulatory requirement.
This is your data, and you've got rights. Here's what you can do and how to actually make it happen:
You can request a copy of the personal information we have about you. We'll provide it within 30 days.
If something's wrong or outdated, let us know and we'll fix it. Accuracy matters, especially with financial stuff.
You can ask us to delete your information, but we might need to keep some stuff for legal or regulatory reasons.
If you've given consent for something specific, you can take it back (though this won't affect stuff we already processed).
Want your data in a format you can use elsewhere? We'll provide it in a commonly-used electronic format.
If you think we've mishandled your data, you can complain to the Privacy Commissioner of Canada.
To exercise any of these rights, just send us an email at contact@helionvexora.info or call us at (604) 782-4956. We'll verify your identity (for security reasons) and get back to you within 30 days.
Privacy laws change. Technology evolves. Our business practices adapt. So yeah, this policy might get updated from time to time.
When we make changes, we'll:
We'd recommend checking back here occasionally, especially if you're curious about how we're handling data protection. We're pretty transparent about this stuff.
Look, privacy policies are complex, and we get that you might have questions. Don't hesitate to reach out – we'd rather answer a "dumb question" (there's no such thing, by the way) than have you worried about your data.
1288 West Georgia Street, Suite 420
Vancouver, BC V6E 3J7
Canada
If you're not satisfied with how we've handled your privacy concerns, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada. Visit www.priv.gc.ca or call 1-800-282-1376.